About Us

It is said that the Customer is the king and this applies in whatever business or industry you belong to and no one would want their customers to wait. A highly professional and pleasant customer experience is what every business aims to provide to their customer. Customer experience becomes even more important in the service industry especially when there is customers visiting you to have a counter based service seeking interaction. This lead to RSI Concepts to think out of the box and launch RSI Queue in 2005 and since then it has been committed to provide the most pleasant customer journey and experience in all industries.

RSI Concepts mission is to continuously strive and remain committed to innovating world-class technology solutions that create great experiences for visitors and the staff who serve them. RSI Queue is researched, designed and developed in the country of United Arab Emirates. RSI Queue is a high end customer flow management system designed, developed and architected by a team of business analysts, technical engineers and software programmers at RSI Concepts.

Years of experience
RSI Queue is researched, designed and developed in
the country of United Arab Emirates.
Continents
Countries
Implementations
Industries
IMPROVE CUSTOMER
SATISFACTION
100%
BOOST STAFF
PRODUCTIVITY
97%
REDUCE ON-SITE
WAIT TIMES
90%
REDUCE
WALK-AWAYS
75%

RSI Queue specializes in the below

  • Speeding up customer throughput and increasing sales and profitability
  • Improving productivity and operational efficiencies
  • Minimizing customer waiting times and reducing frustrations
  • Increasing satisfaction levels and improving customer retention rates
  • Making waiting time informative and entertaining
More information